8 Features a Quality IT Services Company Should Provide

Utilizing external IT services can be a turning point in your business success. Managed IT services ensure your software and hardware are suitable for the running of your business and installed and operate correctly. The support you receive along the way benefits the day-to-day running of your IT systems, reduces downtime and costs. And a quality IT services company will proactively manage you to ensure that risks from external and internal security threats and network failure are minimized.

Using external IT services to improve efficiency and  productivity and reduce costs frees you from spending management resources on IT issues and lets you focus on the areas of your business you know best.

IT services companies offer a range of services that can be tailored to meet your particular business needs. Here is an overview of some of the key services to look for when you explore using managed IT services for your business.

  1. Managed IT

Under a managed IT plan, your IT services company will assume management of your full network to ensure that your IT services and equipment are fully functional and operating effectively. With the support of experienced professionals, managed IT makes deployment and management of your IT turnkey to support your operations. With managed IT, the provider assumes the responsibility for managing your total IT infrastructure alleviating the internal burden on your staff.


  1. Backup and recovery

Backup and recovery management protects your business data by regularly backing it up remotely and archiving your data to quickly recover in case of a necessary restore. Managed backup and recovery services will encrypt your data to prevent it getting into the wrong hands while ensuring accessibility in the event of a natural or technical disaster, getting you predictably back into operation.


  1. Hardware as a Service (HaaS)

Quality IT providers can reduce your infrastructure costs by leveraging hardware as a service where your hardware is leased and part of your service agreement, which can reduce initial outlays and take advantage of higher volume price discounts available to operators of large networks.


  1. Cloud services

Cloud services include the use of cloud storage, cloud-enabled security and desktop virtualization, which facilitates remote access to key software and data while maintaining high security. With most service providers, cloud services are deployed on only those services that will help to manage and protect your business.


  1. IT security support

Protecting your business from external and internal threats is a key service sought from IT service providers. Using a combination of professionally managed firewalls, cyber security technology and internal processes to protect from user-originated threats, IT services provide professional, state-of-the-art protection for your business.


  1. Networks / Networking

From network setup and optimization to day-to-day management, companies use external IT services to ensure that their networks are professionally managed to maximize uptime and productivity. A well implemented network also provides the backbone for company communications systems from email to VOIP (voice over internet protocol) to enable your business.


  1. Software / Applications

Quality IT service companies will make recommendations to you on required software and install and maintain your systems including regular updates. This typically includes remotely analyzing needs and requirements, troubleshooting capabilities, installing services and updates, and providing support for custom application or infrastructure software.


  1. Technology Road Mapping

As you business grows, your IT requirements will likely evolve. You IT services provider should be your partner in understanding those changing requirements over time and developing a clear roadmap for your IT systems to ensure that they are able to support your business over time.


When it comes to your business, don’t compromise on the quality of your IT. Using a quality IT services provider with deep technology experience and expertise reduces risk, improves productivity and reduces costs.

If you are ready to explore how IT services can help you focus on your business rather than your IT, contact us.